The Stage Technologies Support Agreement *

Knowing that a friendly voice is only a phone call away 24/7, no matter what time zone, and an emergency support engineer could be with you in a matter of hours, gives automation operators and technical directors extra confidence during high-pressure performance periods.

One of the main advantages of having a support contract is that we can offer remote access to the system network over ADSL or any other approved IP connection, allowing rapid and effective diagnosis and resolution of unanticipated problems.

Our support contract is always tailored specifically to your needs and can include:

• 24/7, 365-day online and telephone support
• 90-minute call out to London venues
• 20% discount on parts and consumables
• Up to 25% discount on engineer call-out time
• A secure, dedicated resources area on our website
• Off-site backup of data (connectivity permitting)
• Options to pre-order regular maintenance visits with further savings
• Free upgrades of Stage Technologies console software
• Preferential rates for equipment hire

Contact us to discuss your requirements.

*Only available with Stage Technologies control systems.